![]() You have additional rights in relation to incorrect, damaged or defective goods. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition. You can find out more in the Conditions of Use & Sale. Please note that certain types of items aren't eligible for cancellation or return under our returns policy. You may be liable if the value of the goods returned diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods). If you return the item(s) for any other reason, you will have to bear the direct cost of returning these goods. In most cases, Road Angel will provide you with a pre-paid returns label if the item(s) is defective, damaged or incorrect. Refunds for returned items that are not received in this condition, may be reduced. This means that new items must be returned new, unused and complete (including all accessories). Please note that you must return each item in the same condition in which you received it. Please note that this returns policy doesn't affect your statutory rights and therefore doesn't affect your right of cancellation as described above. We only accept returns via phone - 03 or post - Road Angel Returns, DB House, Rani Drive, Nottingham, NG5 1RF, United Kingdom. Our Voluntary Returns PolicyĪs well as your statutory cancellation rights described above, you can return most products within 30 days of receipt of the products if the products are complete and are in an unused and undamaged condition. We only accept cancellations via phone - 03, email - or post - Road Angel Returns, DB House, Rani Drive, Nottingham, NG5 1RF, United Kingdom. ![]() You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item (please see clause 2 of our Conditions of Sale for the full instructions on cancellation and further information on your right of cancellation). You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase of most items within 14 days without giving any reason. ![]() In Phase International Ltd, Space Data Centres Ltd and/or their affiliates (Road Angel) offer returns for most items within 30 days of receipt of delivery.Īt Road Angel we want you to be happy every time you shop with us.
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